<b>Infinity-Box</b>
Support and software updates policy
Install Drivers
Read Dongle Serial Number (S/N)
Register & Activate Dongle
Update Dongle (Smart-Card) Firmware - [DongleManager]
Download Software, SoC Drivers, Firmware Flash files
Firmware File Finder
Application Selector - [Shell]
Application Selector - Online
Support and software updates policy

Please Contact to Support with your questions


Software updates policy for Infinity Box/Dongle [CM2]

Infinity Box/Dongle [CM2] registered before 01 March 2012 include 18 months free software updates and support area access
Infinity Box/Dongle [CM2] registered after 01 March 2012 include 12 months free software updates and support area access
Free updates/support period start from the date of registration. After that software is subjected for yearly activation/renew for new updates and support area access


Software updates policy for Infinity BB5 Easy Service Tool [BEST] Dongle

updated 18 Dec 2019 10 May 2020
software registered in year 2017 and earlier get additional 3 6 months free support after end of year 2019, up to end of March June 2020
software registered in year 2018 get additional 12 months free support after end of year 2019, up to end of December 2020
software registered in year 2019 get additional 18 months free support after end of year 2019, up to end of June 2021
software registered in year 2020 and later include 1 year free support from the registration date
Free updates/support period start from the date of registration. After that software is subjected for yearly activation/renew for new updates and support area access


Software updates policy for other Infinity-Box products

Additoinal charges, f.e. yearly renew, may apply, please check product description


How to Check Support Expiry/Validity date

How to Renew Support:

- Send your Dongle S/N to any Seller
- Wait confirmation from seller and after that update your Dongle firmware with Dongle Manager [Smart-Card Manager]

If you have funds at your IOS Account you can renew support instantly via Infinity Online Service (IOS)


Support forum registration code: Q84GRP
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