<b>Infinity-Box</b>
Support and software updates policy
Install Dongle Drivers
Read Dongle Serial Number (S/N)
Register & Activate Dongle
Update Dongle (Smart-Card) Firmware - [DongleManager]
Download Software and Flash files
Application Selector - [Shell]
Application Selector - Online
Firmware File Finder
Support and software updates policy


Infinity Box/Dongle [CM2]

Infinity Box/Dongle [CM2] registered before 01 March 2012 include 18 months free software updates and support area access
Infinity Box/Dongle [CM2] registered after 01 March 2012 include 12 months free software updates and support area access
Free updates/support period start from the date of registration. After that software is subjected for yearly activation/renew for new updates and support area access


Infinity BB5 Easy Service Tool [BEST] Dongle

updated 18 Dec 2019 10 May 2020
software registered in year 2017 and earlier get additional 3 6 months free support after end of year 2019, up to end of March June 2020
software registered in year 2018 get additional 12 months free support after end of year 2019, up to end of December 2020
software registered in year 2019 get additional 18 months free support after end of year 2019, up to end of June 2021
software registered in year 2020 and later include 1 year free support from the registration date
Free updates/support period start from the date of registration. After that software is subjected for yearly activation/renew for new updates and support area access


Other Infinity-Box products

Additoinal charges, f.e. yearly renew, may apply, please check product description


Support validity check and Renew

How to Check Support Validity date
How to Renew Support

Renew Support via Resellers or via Infinity Online Service (IOS)


Support forum registration code: Q84GRP
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