Infinity [BEST] support policy changes/update in year 2020 - GSM-Forum

**InfinitySupport** · 12-17-2019, 23:32

Dear Sirs,

As you know [BEST] software was released in year 2004, this means Infinity Team provided free updates and support during 10 (TEN) years !
It was released many updates, even [BEST2] software was released completely free of charge.
What other product can gives the same level of stability and very useful features ? Yes, you know... nobody else !
We hope you was satisfied with ten years of previous work and we hope the future will be also good, but please keep in mind that every, even small, update require new deep thoughts, a lot of time and very expensive device samples.
You know that for today almost all products has yearly support subscription. So, to continue the same level of support and research we decide to apply yearly renew support policy for [BEST] software.

- software registered in year 2017 and earlier get additional 3 months free support after end of year 2019, up to end of March 2020
- software registered in year 2018 get additional 12 months (1 year) free support after end of year 2019, up to end of December 2020
- software registered in year 2019 get additional 18 months (1.5 years) free support after end of year 2019, up to end of June 2021
- software registered in year 2020 and later will get 1 year free support from the registration date

Estimated prices for support renew will be:
1 year support: 100 credits
2 years support: 150 credits

Without support renew existing [BEST] software will work unlimited time.
This means you can use previous [BEST] sofwtare versions without renew so long as you want.

Thank you for your kind understanding and with hope to future cooperation !
Infinity [BEST] Team

Infinity-Box 15 years (2005 - 2019) updates and support as nobody else !

busywonder · 12-18-2019, 05:12

That's a very reasonable request and must be granted without any arguments. I trust your team and have a great lot of respect for your business activities, yes infinity or Best is the only team that upon expiration of one's activation, the the user can still get to use the old update. The best part is you always give us exclusive solutions.

Sent from my STK-L22 using Tapatalk

rahihimkhan · 12-18-2019, 05:30

Quote:

Originally Posted by InfinitySupport

Dear Sirs,

As you know [BEST] software was released in year 2004, this means Infinity Team provided free updates and support during 10 (TEN) years !
It was released many updates, even [BEST2] software was released completely free of charge.
What other product can gives the same level of stability and very useful features ? Yes, you know... nobody else !
We hope you was satisfied with ten years of previous work and we hope the future will be also good, but please keep in mind that every, even small, update require new deep thoughts, a lot of time and very expensive device samples.
You know that for today almost all products has yearly support subscription. So, to continue the same level of support and research we decide to apply yearly renew support policy for [BEST] software.

- software registered in year 2017 and earlier get additional 3 months free support after end of year 2019, up to end of March 2020
- software registered in year 2018 get additional 12 months (1 year) free support after end of year 2019, up to end of December 2020
- software registered in year 2019 get additional 18 months (1.5 years) free support after end of year 2019, up to end of June 2021
- software registered in year 2020 and later will get 1 year free support from the registration date

Estimated prices for support renew will be:
1 year support: 100 credits
2 years support: 150 credits

Without support renew existing [BEST] software will work unlimited time.
This means you can use previous [BEST] sofwtare versions without renew so long as you want.

Thank you for your kind understanding and with hope to future cooperation !
Infinity [BEST] Team

Infinity-Box 15 years (2005 - 2019) updates and support as nobody else !

100000% Agree

Beast team beast Announce

mimarijaz71 · 12-18-2019, 06:03

we also agree with cm2 but .....in one year what we get (1or 2) updates.yes we agree but need real time update.like other you give example.tel now we dont get scure boot update in mtk from last two years .yeas we keep in mimd as you discribed.but you also keep in mind need real time updat.we ready to pay for 1 or 2 year no problem

SkyCleaner · 12-18-2019, 10:26

Quote:

Originally Posted by mimarijaz71

we also agree with cm2 but .....in one year what we get (1or 2) updates.yes we agree but need real time update.like other you give example.tel now we dont get scure boot update in mtk from last two years .yeas we keep in mimd as you discribed.but you also keep in mind need real time updat.we ready to pay for 1 or 2 year no problem

So you mean CM2MT2 V2.07 was released two years ago??
And BEST2 V1.19 too??

Sent from my iPhone using Tapatalk Pro

**InfinitySupport** · 12-18-2019, 10:34

Quote:

Originally Posted by mimarijaz71

we also agree with cm2 but .....in one year what we get (1or 2) updates.yes we agree but need real time update.like other you give example.tel now we dont get scure boot update in mtk from last two years .yeas we keep in mimd as you discribed.but you also keep in mind need real time updat.we ready to pay for 1 or 2 year no problem

regarding mtk pls see this - http://forum.gsmhosting.com/vbb/f296...tures-2748492/

as about "time update":
if you are web site programmer you can plan your time, you know much time you need to make STANDARD procedures like install mysql database or install php or draw an image. But when job is little bit other and NON-STANDARS there is no any timeline.
but if you are a programmer and you kow how to help team make software faster you are always welcome, you can contact us provately and get your part of job !

scorpian1982 · 12-18-2019, 10:42

no doubt Infinity Team is one of best team in GSM field.

Gsmbizz · 12-18-2019, 10:52

Quote:

Originally Posted by InfinitySupport

Dear Sirs,

As you know [BEST] software was released in year 2004, this means Infinity Team provided free updates and support during 10 (TEN) years !
It was released many updates, even [BEST2] software was released completely free of charge.
What other product can gives the same level of stability and very useful features ? Yes, you know... nobody else !
We hope you was satisfied with ten years of previous work and we hope the future will be also good, but please keep in mind that every, even small, update require new deep thoughts, a lot of time and very expensive device samples.
You know that for today almost all products has yearly support subscription. So, to continue the same level of support and research we decide to apply yearly renew support policy for [BEST] software.

- software registered in year 2017 and earlier get additional 3 months free support after end of year 2019, up to end of March 2020
- software registered in year 2018 get additional 12 months (1 year) free support after end of year 2019, up to end of December 2020
- software registered in year 2019 get additional 18 months (1.5 years) free support after end of year 2019, up to end of June 2021
- software registered in year 2020 and later will get 1 year free support from the registration date

Estimated prices for support renew will be:
1 year support: 100 credits
2 years support: 150 credits

Without support renew existing [BEST] software will work unlimited time.
This means you can use previous [BEST] sofwtare versions without renew so long as you want.

Thank you for your kind understanding and with hope to future cooperation !
Infinity [BEST] Team

Infinity-Box 15 years (2005 - 2019) updates and support as nobody else !

Without support renew existing [BEST] software will work unlimited time.
This means you can use previous [BEST] sofwtare versions without renew so long as you want.

i just love this from infinity team

SR9 · 12-18-2019, 14:58

I am agree for best support need team alive... Go ahead i renew support...

zeeshan.awan · 12-18-2019, 15:25

infinity team non stope update and hard work will i am satisfied ..

Behroz malik · 12-18-2019, 15:38

iknow you are a best team but we want some less

babarmughal · 12-18-2019, 15:45

yes need some less... please less...

profkefah · 12-18-2019, 15:51

http://forum.gsmhosting.com/vbb/f641...020-a-2748925/

YellowBoss · 12-18-2019, 16:47

Quote:

Originally Posted by Behroz malik

iknow you are a best team but we want some less

Hello,
what do you mean some less ?
do you mean make it cheaper or what ?

amrMHF · 12-18-2019, 16:51

i agree but less the price please, and you must give all users 6 month for free why only 2017 and 2018, 2019!!!

12-17-2019, 23:32	#1 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Infinity [BEST] support policy changes/update in year 2020 Dear Sirs, As you know [BEST] software was released in year 2004, this means Infinity Team provided free updates and support during 10 (TEN) years ! It was released many updates, even [BEST2] software was released completely free of charge. What other product can gives the same level of stability and very useful features ? Yes, you know... nobody else ! We hope you was satisfied with ten years of previous work and we hope the future will be also good, but please keep in mind that every, even small, update require new deep thoughts, a lot of time and very expensive device samples. You know that for today almost all products has yearly support subscription. So, to continue the same level of support and research we decide to apply yearly renew support policy for [BEST] software. - software registered in year 2017 and earlier get additional 3 months free support after end of year 2019, up to end of March 2020 - software registered in year 2018 get additional 12 months (1 year) free support after end of year 2019, up to end of December 2020 - software registered in year 2019 get additional 18 months (1.5 years) free support after end of year 2019, up to end of June 2021 - software registered in year 2020 and later will get 1 year free support from the registration date Estimated prices for support renew will be: 1 year support: 100 credits 2 years support: 150 credits Without support renew existing [BEST] software will work unlimited time. This means you can use previous [BEST] sofwtare versions without renew so long as you want. Thank you for your kind understanding and with hope to future cooperation ! Infinity [BEST] Team Infinity-Box 15 years (2005 - 2019) updates and support as nobody else ! Last edited by InfinitySupport; 12-18-2019 at 00:12.

12-18-2019, 05:12	#2 (permalink)
busywonder Freak Poster Join Date: Mar 2009 Location: South Africa Posts: 480 Member: 985857 Status: Offline Sonork: 100.1677137 Thanks Meter: 288	That's a very reasonable request and must be granted without any arguments. I trust your team and have a great lot of respect for your business activities, yes infinity or Best is the only team that upon expiration of one's activation, the the user can still get to use the old update. The best part is you always give us exclusive solutions. Sent from my STK-L22 using Tapatalk

12-18-2019, 06:03	#4 (permalink)
mimarijaz71 Freak Poster Join Date: Dec 2015 Posts: 212 Member: 2499103 Status: Offline Thanks Meter: 60	we also agree with cm2 but .....in one year what we get (1or 2) updates.yes we agree but need real time update.like other you give example.tel now we dont get scure boot update in mtk from last two years .yeas we keep in mimd as you discribed.but you also keep in mind need real time updat.we ready to pay for 1 or 2 year no problem

12-18-2019, 10:42	#7 (permalink)
scorpian1982 No Life Poster Join Date: May 2014 Location: Peshwar, Pakistan Posts: 527 Member: 2192793 Status: Offline Thanks Meter: 188	no doubt Infinity Team is one of best team in GSM field.

12-18-2019, 14:58	#9 (permalink)
SR9 No Life Poster Join Date: Jan 2009 Location: Chuadanga Bangladesh Age: 35 Posts: 1,067 Member: 957066 Status: Offline Sonork: 100.1658197 Thanks Meter: 642	I am agree for best support need team alive... Go ahead i renew support...

12-18-2019, 15:25	#10 (permalink)
zeeshan.awan Freak Poster Join Date: Apr 2015 Location: karachi, pakistan Age: 28 Posts: 186 Member: 2374540 Status: Offline Sonork: 100.1675955 Thanks Meter: 32	infinity team non stope update and hard work will i am satisfied ..

12-18-2019, 15:38	#11 (permalink)
Behroz malik Junior Member Join Date: Nov 2019 Location: Rawilpindi Posts: 31 Member: 2935412 Status: Offline Thanks Meter: 39	iknow you are a best team but we want some less

12-18-2019, 15:45	#12 (permalink)
babarmughal Freak Poster Join Date: Aug 2016 Location: Karachi (PAKISTAN) Posts: 437 Member: 2609063 Status: Offline Thanks Meter: 103	yes need some less... please less...

12-18-2019, 15:51	#13 (permalink)
profkefah No Life Poster Join Date: Mar 2015 Location: Islam Age: 35 Posts: 7,399 Member: 2371500 Status: Offline Thanks Meter: 5,801	http://forum.gsmhosting.com/vbb/f641...020-a-2748925/

12-18-2019, 16:51	#15 (permalink)
amrMHF No Life Poster Join Date: Feb 2008 Location: Egypt Age: 37 Posts: 1,298 Member: 710690 Status: Offline Thanks Meter: 907	i agree but less the price please, and you must give all users 6 month for free why only 2017 and 2018, 2019!!!