Smart-Card - damaged, can not be updated/repaired any more - REPLACEMENT

If your Smart-Card become damaged and you want to buy another one:
- You should know old/damaged Smart-Card Serial Number
- To verify that you are legal owner of old/damaged Smart-Card you should know e-mail address that was used during Box/Dongle Registration
- Old (damaged) Smart-Card will be blocked
- If your old (damaged) Smart-Card had Activations it can be moved to new Smart-Card

What to do:
- Contact by e-mail to card [at] infinity-box.com with Replacement request
- Provide your old (damaged) Smart-Card Serial Number and e-mail address that was used during Box/Dongle Registration

Hello! My infinity-box smart card become damaged. It is not recognized by any of the infinity software and it is unknown device in the windows device manager. I need replace it by new one. Also I need to move all my activations to new card. I wrote to card@infinity-box.com but no answer. What should I do?

Uniservice wrote: ↑29 Aug 2018, 11:57 Hello! My infinity-box smart card become damaged. It is not recognized by any of the infinity software and it is unknown device in the windows device manager. I need replace it by new one. Also I need to move all my activations to new card. I wrote to card@infinity-box.com but no answer. What should I do?

You can contact to nearest seller and buy dongle the same type. Price difference for replacemen card and for dongle is not so big.
Before buy something please see instruction - https://infinity-box.com/doc/?r=20

Dear Team My Best Dongle Missing

how to Transfer Best Dongle to Cm2 Dongle

i can use the best dongle & cm2 Dongle one smart Card

please solve my porblem

ravi rajput

ravirajput wrote: ↑02 Oct 2019, 08:04 Dear Team My Best Dongle Missing

how to Transfer Best Dongle to Cm2 Dongle

i can use the best dongle & cm2 Dongle one smart Card

please solve my porblem

ravi rajput

Hi,
Dongle can not be moved to another Dongle as activation.
Here is an information about activation transfer - https://www.infinity-box.com/doc/?r=20