Contact
For sales questions please contact to our Resellers
If you want to buy Infinity-Credits: contact to our Resellers
If you want to be a Reseller - contact to our Sales Department

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Sales Department
e-mail: sales [at] infinity-box.com
e-mail: sales2 [at] infinity-box.com
Sonork: 100.108278
ICQ: 561878718
MSN/Live: InfinityHelp [at] hotmail.com
Yahoo: InfinityHelp [at] yahoo.com.hk

Technical support
Before send an e-mail to us, please read Infinity-Box user manual and FAQ (Frequently Asked Questions) !

General technical questions: rd [at] infinity-box.com
PinFinder technical questions: pin [at] infinity-box.com
New models/samples delivery: samples [at] infinity-box.com
Dongle (smart-card) upgrade, private data problems: dongle [at] infinity-box.com
Support forum questions: forum [at] infinity-box.com
Send new flash files for "Chinese MT62xx" models: mtk [at] infinity-box.com
Send new flash files for "Chinese SPD" models: spd [at] infinity-box.com
Send new flash files for ordinary models: rd [at] infinity-box.com
Send new pinouts: pinout [at] infinity-box.com
Special actions and gifts: gift [at] infinity-box.com

Live Technical support

Jabber, QIP: support [at] jabber.infinity-box.com
ICQ: 347191919
MSN/Live: InfinityHelp [at] hotmail.com
Yahoo: InfinityHelp [at] yahoo.com.hk

Support Forums

Technical Support forum for all Infinity-Box products
1. English
2. Russian
3. Russian
4. Brasil
5. Brasil
6. Spanish
7. Farsi
8. Persian
9. Arabic

"SPT-Box software activation"

Free software and manuals: download.sptbox.info
Web site: www.sptbox.com

"BB5 Easy Service Tool [BEST] Dongle"

Web site: www.infinity-best.com
Technical support: support [at] infinity-best.com
Unlock codes server support: codes [at] infinity-best.com
Dongle (smart-card) problems: dongle [at] infinity-box.com
Support forum: in English

"CDMA-Tool Dongle"

Web site: www.infinity-cdma.com
Technical support: support [at] infinity-cdma.com
Dongle (smart-card) problems: dongle [at] infinity-box.com
Support forum: in English

"Language Pack & Resource Editor Dongle"

Web site: www.language-editor.com
Technical support: lpe [at] infinity-box.com
Dongle (smart-card) problems: dongle [at] infinity-box.com
Support forum: in English  in Russian

"Content Extractor Dongle"

Web site: www.content-extractor.com
Technical support: cex [at] infinity-box.com
Dongle (smart-card) problems: dongle [at] infinity-box.com
Support forum: in English

Technical Support Policy

   You will receive a reply to your question within 48 hours. Please, remember about time zone difference, holidays, weekends etc. In fact we works in non-stop mode 365/7/24 but in some cases we need some time to make an answer.
   In practice more than 80% of all queries are handled within just a few hours. Unlike many companies, we don't send any automated responses that usually don't help you much. Each support request is carefully read by our support staff and often discussed with the programmers to give you the most comprehensive answer possible.
 
(c) Infinity-Box 2005-2012